Privacy Policy
StandStrong Tax Resolution
Effective Date: October 1, 2026
StandStrong Tax Resolution (“StandStrong,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit a consultation request, or otherwise interact with StandStrong.
By using this website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, call us, request a consultation, complete a website form, communicate with our staff, or become a client.
This information may include:
Name
Telephone number
Email address
Mailing address
Information regarding your tax situation
Approximate amount of tax debt
IRS or state tax issues
Business or employment information
Financial information relevant to evaluating your tax matter
Information contained in documents or communications you provide to us
Any other information you choose to provide
Please do not submit Social Security numbers, bank account numbers, passwords, or other highly sensitive information through a general website contact form unless specifically instructed to use a secure method provided by StandStrong.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar technologies.
This information may include your:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website or source
Approximate geographic location
Date and time of visits
Interactions with the website
We may use this information to operate and improve our website, understand how visitors use the site, measure marketing effectiveness, and improve the user experience.
3. How We Use Your Information
StandStrong may use information we collect to:
Respond to inquiries and consultation requests
Contact you regarding your tax situation
Evaluate whether StandStrong may be able to assist you
Provide tax resolution and related services
Communicate with existing and prospective clients
Administer client relationships
Improve our website, services, and customer experience
Maintain business and administrative records
Prevent fraud, misuse, or security incidents
Comply with applicable legal and regulatory requirements
Protect the rights, property, and interests of StandStrong, our clients, and others
We may also use information for other purposes disclosed to you at the time the information is collected or with your consent.
4. Tax and Financial Information
Because StandStrong provides tax resolution services, prospective and existing clients may provide information concerning tax liabilities, income, assets, expenses, businesses, IRS collection activity, tax returns, and other financial matters.
We recognize the sensitive nature of this information and use it for legitimate purposes related to evaluating, administering, and providing our services.
Submission of information through an initial website inquiry does not by itself establish a professional-client relationship or obligate StandStrong to provide services.
5. How We Share Information
StandStrong does not disclose personal information except as reasonably necessary to operate our business, provide services, comply with law, or as otherwise described in this Privacy Policy.
Information may be shared with service providers that assist us with functions such as website hosting, communications, document management, information technology, analytics, payment processing, customer relationship management, or other business operations.
Where appropriate to a client's matter, information may also be shared with tax professionals, Enrolled Agents, tax attorneys, accountants, or other professionals involved in providing or supporting services for that matter, subject to applicable professional, contractual, and legal obligations.
We may also disclose information:
With your authorization or at your direction
When required by law, court order, subpoena, or other legal process
To protect our legal rights or the safety of others
To investigate fraud, security incidents, or unlawful activity
In connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of our business, subject to applicable law
6. Sale and Sharing of Personal Information
StandStrong does not sell personal information for money.
Certain website analytics or advertising technologies, if used, may constitute “sharing,” “targeted advertising,” or similar activity under some state privacy laws even when personal information is not sold for money.
Where required by applicable law, visitors will be provided with appropriate rights or mechanisms to control such uses.
7. Cookies and Analytics
Our website may use cookies and similar technologies to operate website features, understand website traffic, remember preferences, measure performance, and understand how visitors interact with the site.
Third-party services integrated with our website may also place or access cookies according to their own privacy policies.
Depending on your browser and applicable law, you may be able to restrict or disable certain cookies through your browser settings or other privacy controls.
Disabling cookies may affect the functionality of portions of the website.
8. Communications
If you provide your telephone number or email address, StandStrong may use that information to respond to your inquiry and communicate with you regarding your request or services.
Providing contact information through our website does not authorize unrelated marketing communications beyond what is permitted by applicable law or any consent you separately provide.
You may request that we stop sending non-essential marketing communications by following the instructions contained in those communications or contacting us.
9. Text Messages
If StandStrong offers SMS or text-message communications, we will use telephone numbers and consent information in accordance with applicable law.
Mobile information will not be sold or shared with third parties for their own marketing or promotional purposes.
Consent to receive marketing text messages, if offered, is not a condition of purchasing services. Message and data rates may apply. Instructions for opting out will be provided with applicable messaging programs.
10. Data Security
StandStrong uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic communication, transmission method, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted electronically.
11. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and professional records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending upon the nature of the information and the relationship involved.
12. Your Privacy Rights
Depending on where you reside and applicable law, you may have certain rights concerning your personal information, which may include the right to:
Request information about personal information we maintain about you
Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain uses or disclosures of personal information
Withdraw consent where processing is based upon consent
Exercise other privacy rights provided by applicable law
Certain information may be exempt from these requests, including information we are required or permitted to retain for legal, professional, security, tax, contractual, or business purposes.
To submit a privacy request, contact us using the information provided below. We may need to verify your identity before processing certain requests.
13. California Privacy Rights
California residents may have additional rights regarding their personal information under applicable California privacy laws.
Depending upon the applicability of those laws to StandStrong and the nature of the information involved, these rights may include requests to know, access, correct, or delete certain personal information and rights relating to the sale or sharing of personal information.
StandStrong will not unlawfully discriminate against an individual for exercising an applicable privacy right.
14. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
StandStrong is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any third-party websites they use.
15. Children's Privacy
StandStrong's services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through this website. If we become aware that such information has been collected, we may take reasonable steps to delete it.
16. Professional Relationships and Confidentiality
Information submitted through this website may be used to evaluate whether StandStrong can assist you. Submitting a website form, sending an email, or contacting StandStrong does not by itself create a client relationship.
A professional-client relationship is established only when the applicable engagement requirements have been completed and StandStrong has agreed to provide services.
Where StandStrong works in conjunction with independent tax attorneys or other professionals, the existence and scope of any attorney-client relationship will depend upon the applicable engagement and circumstances.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, or legal requirements.
When we make changes, we may revise the effective date shown at the top of this page. We encourage visitors to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact:
StandStrong Tax Resolution
Phone: 1-818-921-4626
Email: info@standstrongtax.com
Mailing Address: 3900 Alameda, Suite 1515, Burbank, CA 91505